---
title: ASSIST | Help Desk
description: Comprehensive guides and resources to master ASSIST!
---
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1. [Help Desk](https://help.accrets.com/knowledge)
2. [ASSIST](https://help.accrets.com/knowledge/assist)
# ASSIST
Comprehensive guides and resources to master ASSIST!
## Getting Started
- [Getting Started With ASSIST: Your Step-By-Step Onboarding Guide](https://help.accrets.com/knowledge/getting-started-with-assist-your-step-by-step-onboarding-guide-)
- [What Should I Do If I Do Not Receive A Welcome Email Upon Sign-Up?](https://help.accrets.com/knowledge/do-not-receive-a-welcome-email-upon-sign-up)
- [How Do I Claim My Complimentary Lifetime Free Trial?](https://help.accrets.com/knowledge/how-do-i-sign-up-for-trial)
- [What should I do next after receiving the account activation Email?](https://help.accrets.com/knowledge/signing-up-for-the-first-time)
- [How to add additional users to my existing company?](https://help.accrets.com/knowledge/how-to-add-additional-users-to-my-existing-company)
## Document Details
- [Why Do I See "Cannot Be Sent" To Xero?](https://help.accrets.com/knowledge/why-do-i-see-cant-be-sent)
- [Why Are My Files Not Sending Or Uploading?](https://help.accrets.com/knowledge/why-are-my-files-not-sending-or-uploading)
- [How Do I Export My Processed Documents?](https://help.accrets.com/knowledge/how-do-i-export-my-processed-documents)
- [Classification: Account Payable Vs. Account Receivable](https://help.accrets.com/knowledge/automatic-classification-of-accounts-receivable-vs-accounts-payable-documents-)
- [How do I set my document to be AR (Account Receivable) automatically?](https://help.accrets.com/knowledge/how-do-i-set-my-document-to-be-araccount-receivable-automatically)
- [How To Track Your Claims With ASSIST?](https://help.accrets.com/knowledge/how-to-track-your-claims-with-assist)
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## Subscriptions
- [How does ASSIST calculate page usage for OCR and e-invoicing?](https://help.accrets.com/knowledge/how-does-assist-calculate-page-usage-for-ocr-and-e-invoicing)
- [Why Is My Account Showing A "Trial"?](https://help.accrets.com/knowledge/why-is-my-account-showing-a-trial)
- [How do I cancel my subscription?](https://help.accrets.com/knowledge/how-do-i-cancel-my-subscription)
## Xero Integration
- [Data flow diagram with Xero](https://help.accrets.com/knowledge/data-flow-diagram)
- [How do I disconnect from Xero?](https://help.accrets.com/knowledge/how-do-i-disconnect-from-xero)
- [Integrating with Xero](https://help.accrets.com/knowledge/integrating-with-your-accounting-software)
## FAQ
- [Data Security & Retention](https://help.accrets.com/knowledge/data-security-retention)
- [How Do I Set Up And Manage An Approval Workflow?](https://help.accrets.com/knowledge/how-do-i-set-up-and-manage-an-approval-workflow)
- [How Does ASSIST Handle Multiple Currencies And Languages?](https://help.accrets.com/knowledge/how-does-assist-handle-multiple-currencies-and-languages)
- [How does ASSIST send and receive e-invoices via the Peppol Network?](https://help.accrets.com/knowledge/how-does-assist-send-and-receive-e-invoices-via-the-peppol-network)
- [How The ASSIST Algorithm Processes Your Uploads?](https://help.accrets.com/knowledge/how-the-assist-algorithm-processes-your-uploads)
- [What should I do when my payment fails?](https://help.accrets.com/knowledge/what-should-i-do-when-my-payment-is-failed)
- [Why are my documents not sent to ASSIST? (File limitation)](https://help.accrets.com/knowledge/why-are-my-documents-not-sent-to-assist)
- [What happens if I do not receive a welcome email at sign up?](https://help.accrets.com/knowledge/what-happens-if-i-do-not-receive-a-welcome-email-at-sign-up)
- [Processing Time & OCR Turnaround Expectations](https://help.accrets.com/knowledge/processing-time-ocr-turnaround-expectations)
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- [ASSIST](https://help.accrets.com/knowledge/assist#main-content)
- [Getting Started](https://help.accrets.com/knowledge/assist#getting-started)
- [Document Details](https://help.accrets.com/knowledge/assist#document-details)
- [Subscriptions](https://help.accrets.com/knowledge/assist#subscriptions)
- [Xero Integration](https://help.accrets.com/knowledge/assist#xero-integration)
- [FAQ](https://help.accrets.com/knowledge/assist#faq)
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